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Journal of Commerce, Management, and Tourism Studies
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Found 10 items.
Assessing service quality and customer experience in relation to customer satisfaction in organizing mice events
Ni Komang Lia Parasuari
,
I Komang Mahayana Putra
,
Majid Wajdi
,
Suhaiza Zailani
235-248
2026-08-05
Statistics:
390
Online reviews, innovation, and customer experience as determinants of satisfaction with content creation services at PT Cosuren Group Indonesia
Muhammad Zaki Zam Zami
,
Sukaris
396-409
2026-08-28
Statistics:
49
A comparative study on the impact of service quality on customer satisfaction: Survey of joint venture and government banks in Nepal
Shiva Raj Ghimire
,
Nirdosh Agarwal
,
Ashok Basnet
,
Sneha Chaurasiya
153-163
2024-10-16
Statistics:
763
Influence of digital finance service worth on customer satisfaction in Nepal
Binay Shrestha
,
Neha Agrawal
192-198
2023-12-01
Statistics:
967
Enhancing efficiency and quality control: Implementing TQM in Pakistani construction
Muhammad Waheed
,
Mutahir Abbas
65-72
2024-04-23
Statistics:
790
Effective guest complaint management for hotel front office staff: Active listening, prompt resolution, empathy, and consistent follow-up
Made Sudiarta
,
I Ketut Santra
,
Jumhur Hakim
418-429
2025-12-10
Statistics:
3299
Implementation of business process reengineering concept in transforming Nigerian firm: A systematic literature review
Kelechi Enyinna Ugwu
,
Dr. Charles Odinakachi Njoku
228-241
2025-08-04
Statistics:
886
Enhancing organizational efficiency and quality control through the implementation of total quality management: A strategic approach to sustainable improvement
Muhammad Waheed
,
Mutahir Abbas
118-125
2024-08-11
Statistics:
1997
Meningkatkan hunian hotel dan kepuasan pelanggan melalui strategi reservasi online yang efisien dan inovatif
Si Luh Made Krisnayanti
,
Ni Luh Eka Armoni
,
Lien Darlina
,
Selvie Ratna Ivone Mandang
44-54
2022-12-08
Statistics:
1502
Digital transformation enhances tourism competitiveness, sustainability, and visitor experience in the digital era
Jumhur Hakim
,
Ida Ayu Ketut Sumawidari
,
Asma Khan
,
Basu Dev Lamichhane
,
Md. Gulam Mokta Dhir
,
Mutahir Abbas
,
Nirdosh Agarwal
142-152
2026-04-02
Statistics:
853
1 - 10 of 10 items
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