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Journal of Commerce, Management, and Tourism Studies
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Found 10 items.
  • Assessing service quality and customer experience in relation to customer satisfaction in organizing mice events

    Ni Komang Lia Parasuari , I Komang Mahayana Putra , Majid Wajdi , Suhaiza Zailani
    235-248
    2026-08-05
    Statistics: 390
  • A comparative study on the impact of service quality on customer satisfaction: Survey of joint venture and government banks in Nepal

    Shiva Raj Ghimire , Nirdosh Agarwal , Ashok Basnet , Sneha Chaurasiya
    153-163
    2024-10-16
    Statistics: 763
  • Influence of digital finance service worth on customer satisfaction in Nepal

    Binay Shrestha , Neha Agrawal
    192-198
    2023-12-01
    Statistics: 967
  • The role of ambiance and service in culinary tourism: A case study at D’Warung

    Ni Wayan Sukartini , I Nyoman Kanca , I Putu Budiarta , Ida Ayu Ketut Sumawidari
    181-198
    2024-10-16
    Statistics: 893
  • Implementation of direct marketing in an effort to increase MICE customer loyalty

    Farouk Fuadi , Budi Susanto , I Nyoman Rajin Aryana
    14-20
    2022-12-08
    Statistics: 2578
  • Implementation of business process reengineering concept in transforming Nigerian firm: A systematic literature review

    Kelechi Enyinna Ugwu , Dr. Charles Odinakachi Njoku
    228-241
    2025-08-04
    Statistics: 886
  • Effective guest complaint management for hotel front office staff: Active listening, prompt resolution, empathy, and consistent follow-up

    Made Sudiarta , I Ketut Santra , Jumhur Hakim
    418-429
    2025-12-10
    Statistics: 3299
  • Reflections of culture and comfort in a cup of coffee: Observing M. Aboe Talib coffee shop

    Majid Wajdi , Budi Susanto , M. Agus Sutiarso , Waelan Waelan
    126-136
    2024-08-20
    Statistics: 1101
  • Analysis of marketing strategies to increase broiler chicken sales at chicken room broiler farm, South Lampung

    Wahyu Esa Akbar , Agus Purnomo
    58-71
    2025-04-01
    Statistics: 1590
  • Influence of social media on SMES marketing performance evidence from Bodija, Ibadan north local government OYO state

    Tosin P. Adeyemo
    256-271
    2025-08-04
    Statistics: 622
1 - 10 of 10 items

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© 2026 Journal of Commerce, Management and Tourism Studies
Published by Yayasan Mitra Persada Nusantara